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Windshield Replacement: Myth vs. Fact

Published February 15, 2024Updated December 2, 20252 min read
Two McConnell technicians positioning windshield glass on a white vehicle

In our experience here at McConnell Auto Glass, many people have mistaken ideas about windshield replacement and when it is necessary. To help combat the misinformation surrounding this topic, we have put together this article to explain the truth behind some of the most persistent myths. With this information, you will be able to take better care of your vehicle.

Myth:Windshield replacement is always necessary.

Fact: Whether or not your windshield needs to be replaced depends on the severity of the damage. In many cases, our team will be able to repair the crack or chip and preserve your existing windshield.

Myth: DIY windshield repairs are effective.

Fact: If your windshield is damaged, you should bring your vehicle to auto glass specialists like those on our team for assessment. Only trained professionals have the right knowledge and experience to determine whether your windshield can be repaired or if you will need windshield replacement services.

Myth: It’s 100% safe to drive with a damaged windshield.

Fact: If your windshield gets damaged, we encourage you to drive as little as possible until you can have your vehicle assessed by our auto glass experts. We’ll examine your windshield and determine whether you require windshield replacement or if we can repair the damage. Even small cracks can weaken your glass to the point where it needs to be replaced, but in other cases we can patch the cracks with urethane to reinforce the damaged area. Once your windshield has been repaired, your car will be safe to drive again.

Same-day auto glass service in Raleigh and the Triangle.

Call the shop or request service online. We work with all major insurance companies and handle the claim for you.

Real answers

Watch the McConnell team explain what to expect.

Short clips from the shop make the service feel clearer before a customer calls, files a claim, or books an appointment.

ADAS calibration process

A quick look at how calibration is handled after glass replacement.

Customer testimonial

Hear why local drivers choose McConnell Auto Glass.

What happens after booking

What to expect after you request an appointment.

Inside McConnell Auto Glass

A quick view of the shop, team, and service experience.

How long does service take?

A short answer about typical job timing.

Shop and mobile service

See the team at work around vehicles and glass.

Do you accept insurance?

How McConnell helps with insurance claims.

How much does windshield repair cost?

A simple explanation of repair pricing factors.

Do you offer mobile service?

When mobile auto glass service is available.

How fast can a windshield be replaced?

What affects scheduling and replacement timing.

How reliable are your vendors?

How the team chooses glass and materials.

What damage is repairable?

How the team decides between repair and replacement.

Do you offer a warranty?

How McConnell stands behind the work.

Customer story

A customer shares their McConnell experience.

Do you speak Spanish?

How Spanish-speaking customers can get help.

Do I need a replacement?

When replacement is safer than repair.

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