Windshield Replacement, Raleigh, NC

HomeAuto Glass Replacement, Raleigh, NCWindshield Replacement, Raleigh, NC

Windshield replacement should be done as soon as possible after a damaging event.

It can be frustrating to find yourself with a damaged windshield on your vehicle, but the good news is that your windshield protected you from an object hitting you instead. Here at McConnell Auto Glass, we recommend windshield replacement more often than not and ensure that it is done as promptly as possible.

Windshield Replacement in Raleigh, North Carolina

A small rock chip or crack can usually be repaired, but we recommend that chips are best filled when the point of impact is recent, small, and has had no dirt, debris or water compromise the chip after the fact. For this reason, it is best not to drive the car and call us for our mobile auto glass repair services instead.

All of our technicians are insured, licensed, and certified through Auto Glass Academy, an Auto Glass Safety Council accredited training course, so you can be confident that your windshield replacement will be done correctly. We back that with a lifetime warranty on our services and materials. Your safety is our most important priority, and that’s why we only use the highest quality materials and equipment.

They're just great.

 
Testimonial

“I've had two windshields replaced by the McConnell Auto Glass team this year. Both times they were quick to respond with a quote, had a great price, and scheduled me within a business day or two. They're just great. Hopefully no more new glass for me, but I'm not calling anyone else if I do.”

★★★★★ Cody F.

Call (919) 244-7867 or fill out our form to learn more about windshield replacement.

Services We Offer

Auto Glass Repair

Auto Glass Repair

We can take care of all your auto glass repair needs!

Auto Glass Replacement

Auto Glass Replacement

We use quality replacement materials to restore your vehicle’s glass.

Mobile Auto Glass Services

Mobile Auto Glass Services

We come to you to repair or replace your auto glass for your convenience and to save you time.

Call (919) 244-7867 or fill out our form to learn more about windshield replacement.

If you need windshield replacement or have any questions about our auto glass repair or replacement services, don’t hesitate to contact us. We serve the Raleigh, North Carolina area. 

Why it is Important to Get Windshield Replacement Done Promptly

At McConnell Auto Glass, we don’t believe in creating panic for our customers in the Raleigh, North Carolina area who have a damaged windshield. We do, however, recommend taking care of windshield replacement in a prompt manner. A common misconception is that you cannot drive your vehicle with a damaged windshield or it could shatter or cave in on you from the wind velocity. That is completely untrue as today’s windshields are designed to stay intact.

What you do need to be concerned about, however, is that although it won’t cave in on you, it is in a weakened state. That means that should you have a rollover vehicle accident, it won’t provide as much structural support as it might have otherwise. How much structural support your windshield provides depends on the make and model of the vehicle. Of course, the chance of this type of accident is slim, but to be on the safe side, it is better to handle windshield replacement as soon as you can.

On a more plausible side of the equation, a good reason to take care of windshield replacement is visibility. If the damage to your windshield is impairing your view either directly or by making sunlight more glaring through refraction, it is better to get the windshield replacement done as soon as possible. If it is exceptionally challenging to see, you should consider our mobile windshield replacement service rather than trying to drive the vehicle. If your windshield is only slightly damaged, it may be able to be repaired instead, and we will advise you accordingly.

FAQs About Windshield Replacement

It is normal to have questions when you realize your vehicle needs windshield replacement. At McConnell Auto Glass, we always welcome questions from our Raleigh, North Carolina customers because we want you to be fully informed about the process, expected results, and other aspects of windshield replacement. Here are a few common questions to get you started:

What laws are there in North Carolina about cracked windshields?

North Carolina laws prohibit driving a vehicle if the driver’s view is impaired or obstructed. Federal law goes a bit further in that cracks less than 3/4-inch are acceptable provided they are at least 3 inches from another crack and not within the critical vision area. Another law that can give you peace of mind is that we must replace your windshield with the same quality as the original. A common misconception is that NC law requires insurance companies to waive the deductible for windshields. That is not the case. Actually, NC law makes it illegal for us to waive the deductible.

What factors influence the cost for windshield replacement?

Pricing depends on the make and model of your vehicle, as well as the year. What you’ll pay depends on your insurance coverage. While we are a preferred vendor for insurance companies, we will also handle your windshield replacement if you do not have coverage and need to pay for it yourself.

Will my insurance claim for windshield replacement increase my premium?

By state law, insurance companies cannot raise your premium for making claims, but if you make excessive claims, they can raise your deductible. This varies from state to state and by a pre-determined underwriting policy that is based off age, length of driving history, and record.


At McConnell Auto Glass, we offer windshield replacement in Raleigh, Garner, Goldsboro, Clayton, Fuquay-Varina, Wake Forest, Chapel Hill, Knightdale, Benson, Dunn, Coats, Lillington, Angier, Cary, Holly Springs, Apex, Morrisville, Four Oaks, Smithfield, Sanford, Durham, Willow Springs, Rolesville, Wendell, Youngsville, and Zebulon, North Carolina.

Why Choose McConnell Auto Glass?

All of our technicians are insured, licensed, and certified through Auto Glass Academy, an Auto Glass Safety Council accredited training course. We are a small business you can trust with your family’s safety. If you need a windshield replacement, don’t hesitate to call us! We are here to happily discuss suitable options.

See what some of our satisfied clients are saying about our auto glass services.

 
Really easy to work with. Cracked my windshield and got a replacement installed by them a couple days later. And they didn’t even take an hour to replace the windshield.
Cam Knopp (Cam Knopp)
Cam Knopp (Cam Knopp)
17:02 23 Sep 22
Great experience- cheaper than the competition and come out to install at my house which was so convenient (and they do it for free, unlike the competition). Dana was super fast and professional. There was a discrepancy in the price due to a forgotten deposit, but Dana rectified it immediately.
Royce Hoffner
Royce Hoffner
17:12 22 Sep 22
My guy Chad did a great job with the replacement this is my 2nd time using these guys for my windshield. Great job.
Javonte Blue
Javonte Blue
17:20 21 Sep 22
Fixed a windshield chip. Fast and affordable.
Nick Gardner
Nick Gardner
20:22 18 Sep 22
Great experience! The service technician took care of replacing the damaged windshield efficiently.
Petal-Lee Ray
Petal-Lee Ray
17:31 18 Sep 22
Nate and Dana did a great job installing original VW glass on my car (2021 Arteon). They explained the care instructions clearly after, and, were all around nice guys. It was great to get mobile service out in Harnett County from a locally owned business!
Jen Deschoff
Jen Deschoff
17:44 15 Sep 22
Absolutely wonderful customer service! I had to have my front windshield replaced and they were so easy to work with! I opened a claim with my insurance and they handled the rest. They were able to get me in quickly and I couldn’t be happier with Joe and the rest of the team.
Krista Poole
Krista Poole
14:12 14 Sep 22
This is my second time using McConnell Auto Glass for my windshield repair. Barry the owner was the one who repaired my chips both time. Very informative about your options and service was quick. This is the only place I go to for windshield repair because their customer service is excellent. Also it's great to support a local business.
Thor Olsen
Thor Olsen
19:57 13 Sep 22
Dana and Nate came over to repair my windshield after the chip that was in it grew pretty fast. They came and repaired the windshield in 30 minutes. Afterwards, Dana made sure that I understood the precautions I need to take after the repair was done. Very fast and easy process and I'm happy with the result!
Charles Song
Charles Song
18:01 09 Sep 22
They did an amazing job on my SUV.I'm never going back to Safelite.
Martha C
Martha C
13:12 09 Sep 22
Nate and Dana was professional and did a good job for me thank you
Wayne Laselle
Wayne Laselle
17:41 06 Sep 22
Had a windshield replaced on a 2013 BMW 535i. Customer service was great over the phone and the insurance and windshield ordering was very easy. The windshield installation went really well, it looks like it was brand new (seals and whatnot). Interior was left clean with no signs that work was done (a previous windshield replacement with a different company left debris all on my dash).
Jace Gerock
Jace Gerock
00:51 06 Sep 22
My car had a windshield leak and I got it replaced by Dana at McConnell Auto Glass, It was easy to set up the appointment and the job was great quality, Appreciate your service Dana!
Zach Moore
Zach Moore
05:01 04 Sep 22
Highly recommend!!!! Professional place of business!!!! Amazing people who genuinely care about your satisfaction!!!! Extremely pleased with my front windshield replacement!!! I had to wait for the work to be done since I couldn’t be dropped off and it was a relaxing environment! Nice comfortable couches! Good energy, good atmosphere! All 3 of the men that I spoke with while I was there were gentlemen and had good sense of humor. So happy I chose this place of business for my windshield work, it was well worth the hour drive I took to come out here. Can’t thank y’all enough for answering the phone and returning calls promptly. Got my appointment made within the same week! Truly grateful for this businesses hard work and dedication to perfection. If I ever need auto window work again I will most definitely come back to y’all. Thanks again for your time!! Stay Blessed!!
Victoria Crawford
Victoria Crawford
20:48 02 Sep 22
Highly recommend!!!! Professional place of business!!!! Amazing people who genuinely care about your satisfaction!!!! Extremely pleased with my front windshield replacement!!! I had to wait for the work to be done since I couldn’t be dropped off and it was a relaxing environment! Nice comfortable couches! Good energy, good atmosphere! All 3 of the men that I spoke with while I was there were gentlemen and had good sense of humor. So happy I chose this place of business for my windshield work, it was well worth the hour drive I took to come out here. Can’t thank y’all enough for answering the phone and returning calls promptly. Got my appointment made within the same week! Truly grateful for this businesses hard work and dedication to perfection. If I ever need auto window work again I will most definitely come back to y’all. Thanks again for your time!! Stay Blessed!!
Victoria Crawford
Victoria Crawford
20:44 02 Sep 22
I reached out to McConnell Auto Glass to replace the windshield for my F-150. The day I inquired, someone reached back out to me after hours (they were at home with their family) and took the time to build a quote for me right then and there. Dana and the team came out to do the installation and it was flawless. They met me at my office and did a fantastic job. The communication was great from start to finish, the job was done right and professionally, and fast. I would absolutely recommend this local business over the big guys any day of the week. Thanks very much, McConnell Auto Glass team!
Josh Lambert
Josh Lambert
18:21 29 Aug 22
Just got my windshield replaced with Dana and Nate. This is my 3rd time using McConnell and their technician are super!! Their customers service from making a appointment to having work done is great! And they have the best price.
tomas nunez
tomas nunez
20:01 26 Aug 22
I love how nice everyone is here, such a professional business! They did excellent work and had my car taking care of within a week. I will be sure to use them again for any auto glass needs.
B
B
14:42 26 Aug 22
Dana was the install tech on both of my vehicles (Toyota Sienna & BMW) and did a fantastic job. He explained everything he did and even stopped the job (before cutting the old glass out) when he realized that the wrong replacement had been ordered. He was back out 2 days later to finish the job. Highly recommend this local business!
David Taylor
David Taylor
13:42 22 Aug 22
Needed an urgent replacement on my brand new truck. They were able to find the OEM glass and fit me in before a 9 day trip. There was a little challenge with the camera and was quickly resolved. I highly recommend McConnell Auto Glass!!!
Damon Douglas
Damon Douglas
02:58 22 Aug 22
Great & friendly customer service! Dana got my car done in less than an hour and got me in within the week of requesting the quote. Also $100 cheaper than SafeLite’s quote! I will recommend to anyone who needs a windshield repair.
courtney webb
courtney webb
14:54 19 Aug 22
These guys are great!
Nate
Nate
13:36 19 Aug 22
They took the insurance claim quickly and was able to get the windshield replaced a week faster than Safelite. Completed the work in 2.5 hours, very satisfied.
Derek Spidle
Derek Spidle
22:50 18 Aug 22
This was the fastest, most professional automotive repair I've ever had done!
Kelli Carrington
Kelli Carrington
19:28 11 Aug 22
Easy scheduling. Fast no hassle repair. Competitive rate.
David Zhu
David Zhu
20:32 10 Aug 22
Good honest folks who get the job done and do it right. Family business I highly recommend.
Brian L
Brian L
23:59 09 Aug 22
EXCELLENT customer service. Thank you Joe!
Marianne Starchville
Marianne Starchville
16:58 09 Aug 22
Dana came out and replaced my windshield and did a great job. He was very professional and prompt. Very nice guy. I would definitely recommend them to anyone.
Brenda Holleman
Brenda Holleman
13:41 09 Aug 22
UPDATE: McConnell reached out to me and offered to have someone come out and detail the interior parts of the car to be sure all the glass was gone, and that was very generous. We had their recommended company come out, and they did a great job!We had our passenger window replaced by Dana. He was friendly and assured us that he had over 25 years of experience in the business prior to the work. He did a decent job replacing the window, but he left a lot of tiny pieces of glass on the chair and between the seats. I spent 20 minutes re vacuuming only to get a little piece of glass wedged in my finger. I just wish he was a little more thorough cleaning out the car and/or had warned me about the possibility of pieces of glasses remaining..
J J
J J
17:53 08 Aug 22
I called to get a quote and within the same week Dana came out, to my home, to repair the windshield on my Dodge Charger. He was very fast and you could also tell that he had been doing this for a while, so he was also very efficient. I would definitely recommend this place for all of your auto glass needs.
Alston DeVega
Alston DeVega
15:43 05 Aug 22
Dana was fantastic! He went over all my concerns with me, got the new windshield installed quickly, and made sure to go over the after care instructions with me twice so I wouldn't forget. Hopefully I don't need their assistance again any time soon, but if I do, I know who I'm calling!
Godfrey and Crystal Griffin
Godfrey and Crystal Griffin
00:18 04 Aug 22
While McConnell Auto Glass and I don’t agree with all the details of the outcome, I appreciate them reaching out to me to make things right. They are a reputable & responsible business & I appreciate their efforts to make me a satisfied customer. Maria Montgomery
Maria Montgomery
Maria Montgomery
16:21 03 Aug 22
The short version of this review is that yes, I would absolutely recommend McConnell Auto Glass to service your glass needs. If you have a little more time, read on as to why.The glass I needed was on a pretty rare car. Just knowing that they could even replace the glass was the first pleasant surprise. Dana was the service rep that came to my house to do the install and I can't stress enough how thankful I was that he told me right away that he didn't want to do the install right then, at my house.He told me everything about how and why he would rather use factory parts in the install versus the ones that he had on hand. He also wanted me to drive the car to their shop to do the install versus doing it on site. Why you ask? Because it would look better on the car, give me a better result and insure that the level of detail he could provide (at the shop versus my garage) would be what he would want if it was his car. I really appreciated that.The job went great, staff was great and the outcome was perfect.
Ron Hamner
Ron Hamner
15:26 02 Aug 22
Excellent customer service and great work! Highly recommended!
Rozlyn Cidor
Rozlyn Cidor
18:02 26 Jul 22
Very fast, friendly, and good quality work!
Juan Ramirez
Juan Ramirez
19:29 22 Jul 22
Nate and Chad were very professional and did a fantastic job!
Katie Glover
Katie Glover
18:55 21 Jul 22
Awesome shop. Quality work at the best price. Highly recommended.
s hall
s hall
17:38 20 Jul 22
I had a rock hit my windshield that hit pretty hard beyond repair, so I made an appointment to have them come out to the house to replace it, Nathan and Chad came early and had my windshield replaced. Thank you guys
Nikki Westbrook
Nikki Westbrook
15:37 18 Jul 22
Great service
Andres
Andres
15:37 18 Jul 22
They pulled my car in right at my appointment time and were done in less than an hour. Good customer service with a nice waiting area and a clean bathroom.
Jehale1989
Jehale1989
14:01 14 Jul 22
Dana and Nate were great. They let me know when they were 20 minutes away and showed up right when they said. They were done replacing my windshield in 30 minutes. They answered my questions and told me everything I needed to know when they were finished. The price for the replacement was very low and they came to my house to do the work at no extra charge. I would highly recommend them.
Travis Lehman
Travis Lehman
17:18 06 Jul 22
Fast and easy. Dana and Chad were great and got my windshield replaced fast. Would recommend.
Grant Wagner
Grant Wagner
19:35 01 Jul 22
Found this place after seeing excellent reviews on Reddit. Got my front windshield replaced. Dana and Chad were both knowledgeable, professional, and more than happy to answer any questions. 10/10, look no further for the best auto glass workers
Jeremy “Somejuan” H
Jeremy “Somejuan” H
20:35 29 Jun 22

Call (919) 244-7867 or fill out our form to learn more about windshield replacement.

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